Privacy Policy
Welcome to the Masonic Trade Supplies
Limited's privacy notice.
1.
Important
information and
who we are
Purpose of this privacy notice
This website is not intended for
children and we do not knowingly collect data relating to children.
Full name of legal entity:
Masonic Trade Supplies Limited
Name or title of data privacy
manager: Nilesh Ravel
Email address: enquiry@victoriaregalia.com
Postal address: 9 Victoria Terrace, Edinburgh, EH1 2JL
You have the right to make a
complaint at any time to the Information Commissioner's Office (ICO), the UK
supervisory authority for data protection issues (www.ico.org.uk). We would,
however,
appreciate the chance to deal with your concerns before you approach the ICO so
please contact us in the first instance.
Changes to the privacy notice and
your duty to inform us of changes
2.
The data we
collect about
you
·
Identity Data includes first name, maiden
name, last name, username or similar identifier, marital status, title, date of
birth and gender.
·
Contact Data includes billing address,
delivery address, email address and telephone numbers.
·
Financial Data includes bank account and
payment card details.
·
Transaction Data includes details about
payments to and from you and other details of products and services you have
purchased from us.
·
Technical Data includes internet protocol
(IP) address, your login data, browser type and version, time zone setting and
location, browser plug-in types and versions, operating system and platform and
other technology on the devices you use to access this website.
·
Profile Data includes your
username and password, purchases or orders made by you, your interests,
preferences, feedback and survey responses.
·
Usage Data includes information about how
you use our website, products and services.
·
Marketing and Communications Data includes
your preferences in receiving marketing from us and our third parties and your
communication preferences.
We also collect, use and share Aggregated Data such
as statistical or demographic data for any purpose. Aggregated Data may be
derived from your personal data but is not considered personal data in law as
this data does not directly or
indirectly reveal your identity. For example, we may aggregate your Usage Data
to calculate the percentage of users accessing a specific website feature.
However, if we combine or connect Aggregated Data with your personal data so
that it can directly or indirectly identify you, we treat the combined data as
personal data which will be used in accordance with this privacy notice.
We do not collect any Special Categories of Personal
Data about you (this includes details about your race or ethnicity,
religious or philosophical beliefs, sex life, sexual orientation, political
opinions, trade union membership, information about your health and genetic and
biometric data). Nor do we collect any information about criminal convictions
and offences.
If you fail to provide personal data
Where we need to collect personal data by law, or under the
terms of a contract we have with you and you fail to provide that data when
requested, we may not be able to perform the contract we have or are trying to
enter into with you (for example, to provide you with goods or services). In this
case, we may have to cancel a product or service you have with us but we will
notify you if this is the case at the time.
3.
How is your
personal data
collected?
We use different methods to
collect data from and about you including through:
·
Direct interactions. You may give us your Identity, Contact and Financial Data
by
filling in forms or by corresponding with us by post, phone, email or
otherwise. This includes personal data you provide when you:
·
apply for our products or services;
·
create an account on our website;
·
subscribe to our service or publications;
·
request marketing to be sent to you;
·
enter a competition, promotion or survey; or
·
give us some feedback.
·
Automated technologies or interactions.
As you interact with our website, we may automatically collect Technical Data
about your equipment, browsing actions and patterns. We collect this personal
data by using cookies, and other similar technologies. We may also receive
Technical Data about you if you visit other websites employing our cookies.
Please see our cookie policy for further details.
·
Third parties or publicly available sources.
We may receive personal data about you from various third parties and public
sources as set out below:
·
Technical Data from the following parties:
(a)
analytics providers such as Google based outside
the EU; and
(b)
search information providers based inside or outside
the EU.
·
Contact, Financial and Transaction Data from
providers of technical, payment and delivery services based inside or outside
the EU].
·
Identity and Contact Data from data brokers or
aggregators based inside or outside the EU.
·
Identity and Contact Data from publicly
availably sources such as Companies House and the Electoral Register based
inside the EU.
4.
How we use your
personal
data
·
Where we need to perform the contract we are
about to enter into or have entered into with you.
·
Where it is necessary for our legitimate
interests (or those of a third party) and your interests and fundamental rights
do not override those interests.
·
Where we need to comply with a legal or
regulatory obligation.
Generally we do not rely on
consent as a legal basis for processing your personal data other than in
relation to sending third party direct marketing communications to you via
email or text message. You have the right to withdraw consent to marketing at
any time by contacting us.
Purposes for which we will use your
personal data
Note that we may process your
personal data for more than one lawful ground depending on the specific purpose
for which we are using your data. Please contact us if
you need details about the specific legal ground we are relying on to process
your personal data where more than one ground has been set out in the table
below.
Purpose/Activity
|
Type of data
|
Lawful basis for
processing including basis of legitimate interest
|
To register you as a new customer
|
(a) Identity
(b) Contact
|
Performance of a contract with you
|
To process and deliver your order including:
(a) Manage payments, fees and charges
(b) Collect and recover money owed to us
|
(a) Identity
(b) Contact
(c) Financial
(d) Transaction
(e) Marketing and Communications
|
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to recover
debts due to us)
|
To manage our relationship with you which will include:
(a) Notifying you about changes to our terms or privacy
policy
(b) Asking you to leave a review or take a survey
|
(a) Identity
(b) Contact
(c) Profile
(d) Marketing and Communications
|
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our
records updated and to study how customers use our products/services)
|
To enable you to partake in a prize draw, competition or
complete a survey
|
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
|
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to study how
customers use our products/services, to develop them and grow our business)
|
To administer and protect our business and this website
(including troubleshooting, data analysis, testing, system maintenance,
support, reporting and hosting of data)
|
(a) Identity
(b) Contact
(c) Technical
|
(a) Necessary for our legitimate interests (for running
our business, provision of administration and IT services, network security, to
prevent fraud and in the context of a business reorganisation or group
restructuring exercise)
(b) Necessary to comply with a legal obligation
|
To deliver relevant website content and advertisements to
you and measure or understand the effectiveness of the advertising we serve
to you
|
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(f) Technical
|
Necessary for our legitimate interests (to study how
customers use our products/services, to develop them, to grow our business
and to inform our marketing strategy)
|
To use data analytics to improve our website,
products/services, marketing, customer relationships and experiences
|
(a) Technical
(b) Usage
|
Necessary for our legitimate interests (to define types of
customers for our products and services, to keep our website updated and
relevant, to develop our business and to inform our marketing strategy)
|
To make suggestions and recommendations to you about goods
or services that may be of interest to you
|
(a) Identity
(b) Contact
(c) Technical (d) Usage (e) Profile |
Necessary for our legitimate interests (to develop our
products/services and grow our business)
|
We will get your express opt-in consent before we share
your personal data with any company outside the Masonic Trade Supplies group of
companies for marketing purposes.
You can ask us or third
parties to stop sending you marketing messages at any time by contacting
us at any time.
Where you opt out of
receiving these marketing messages, this will not apply to personal data
provided to us as a result of a product/service purchase, product/service
experience or other transactions.
You can set your browser
to refuse all or some browser cookies, or to alert you when websites set or
access cookies. If you disable or refuse cookies, please note that some parts
of this website may become inaccessible or not function properly.
We will only use your personal
data for the purposes for which we collected it, unless we reasonably consider
that we need to use it for another reason and that reason is compatible with
the original purpose. If you wish to get an explanation as to how the
processing for the new purpose is compatible with the original purpose, please contact us.
5.
Disclosures of
your
personal data
·
Internal Third Parties as set out in the Glossary.
·
External Third Parties as set out in the Glossary.
·
Specific third parties such as professional
advisers.
·
Third parties to whom we may choose to sell,
transfer, or merge parts of our business or our assets. Alternatively, we may
seek to acquire other businesses or merge with them. If a change happens to our
business, then the new owners may use your personal data in the same way as set
out in this privacy notice.
·
We will only transfer your personal data to
countries that have been deemed to provide an adequate level of protection for
personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal
data in non-EU countries.
·
Where we use certain service providers, we may
use specific contracts approved by the European Commission which give personal
data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of
personal data to third countries.
·
Where we use providers based in the US, we may
transfer data to them if they are part of the Privacy Shield which requires
them to provide similar protection to personal data shared between the Europe
and the US. For further details, see European
Commission: EU-US Privacy Shield.
Please contact us if
you want further information on the specific mechanism used by us when
transferring your personal data out of the EEA.
How long will you use my personal
data for?
·
Request access to your personal data.
·
Request correction of your personal data.
·
Request erasure of your personal data.
·
Object to processing of your personal data.
·
Request restriction of processing your personal
data.
·
Request transfer of your personal data.
If you wish to exercise any of the
rights set out
above, please contact us.
10.
Glossary
Legitimate Interest means
the interest of our business in conducting and managing our business to enable
us to give you the best service/product and the best and most secure
experience. We make sure we consider and balance any potential impact on you
(both positive and negative) and your rights before we process your personal
data for our legitimate interests. We do not use your personal data for
activities where our interests are overridden by the impact on you (unless we
have your consent or are otherwise required or permitted to by law). You can
obtain further information about how we assess our legitimate interests against
any potential impact on you in respect of specific activities by contacting
us
·
Service providers acting as processors who
provide IT and system administration services.
·
Professional advisers acting as processors or
joint controllers including lawyers, bankers, auditors and insurers based in
the UK who provide consultancy, banking, legal, insurance and accounting
services.
·
HM Revenue & Customs, regulators and other
authorities acting as processors or joint controllers based in the United
Kingdom who require reporting of processing activities in certain
circumstances.
Withdraw consent at any time where we are relying on consent to process your
personal data. However, this will not affect the lawfulness of any processing
carried out before you withdraw your consent. If you withdraw your consent, we
may not be able to provide certain products or services to you. We will advise
you if this is the case at the time you withdraw your consent.